Privacy Policy

How Acadia Workforce, Inc. collects, uses, shares and protects personal information.

Effective date: November 2, 2026

Acadia Workforce, Inc. (“Acadia Workforce,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information when you visit our website, contact us, apply for work, or are considered for or placed in a position through us. By using our website or services, you agree to the practices described here.

1. Who we are

Acadia Workforce, Inc. is a staffing company based in Liberty Hill, Texas. We connect healthcare professionals and other candidates with employers (“clients”) across the United States. This policy applies to this website and to the personal information we collect in connection with our staffing services. It applies to website visitors, job candidates, our employees placed on assignment, and contacts at client organizations.

2. Information we collect

Information you give us

Contact forms. When you use a contact form on this website, we collect your name, email address, phone number (optional), whether you are a candidate or an employer, your message, and your consent to be contacted.
SMS consent records. If you separately opt in to SMS, we may collect your mobile number, the consent language presented, consent status, date and time, source of consent, and records of SMS communications and opt-out requests.
Phone and email. Information you share when you call or email us, such as your name, contact details and the reason for your inquiry.
Job applications. When you apply through our online application portal, we collect the information you provide, which may include your contact details, work history, education, licenses and certifications, skills, availability, résumé, references and work authorization.
Onboarding and employment. If you are offered or accept an assignment, we collect information needed to employ and pay you, such as your Social Security number, identification and employment eligibility documents (Form I-9), tax withholding information (Form W-4), direct deposit details, emergency contacts, and records of hours worked and assignments.
Employer information. If you represent a client, we collect your name, title, organization, business contact details and information about your staffing needs.

Information collected automatically

Like most websites, our web server and hosting provider automatically receive standard technical information when you visit, such as your IP address, browser type, device type, the pages you request and the date and time of your visit. We use this information to operate and secure the website.

Our website also loads fonts and page styles from third-party services (Google Fonts and jsDelivr). When your browser requests these files, those services receive your IP address and browser information under their own privacy policies.

Information from other sources

With your authorization where required by law, we may receive information about candidates from references, former employers, licensing and certification bodies, background check and drug screening providers, and our clients (for example, feedback on an assignment).

3. How we use information

To respond to inquiries and requests for staff or for work.
To send SMS communications within the scope of your express consent, manage messaging preferences, process HELP and STOP requests, and maintain compliance records.
To review applications and match candidates with suitable assignments.
To verify credentials and conduct background checks, drug screening and other pre-employment screening.
To onboard, employ, schedule and pay candidates we place, and to administer benefits, workers’ compensation and unemployment claims.
To communicate with candidates, employees and clients about opportunities, assignments and our services.
To comply with legal obligations, such as employment eligibility, tax, wage and hour, and equal employment opportunity requirements.
To operate, maintain and protect our website and systems, and to prevent fraud or misuse.
To establish, exercise or defend legal claims.

We do not sell personal information, and we do not share it for targeted advertising. We share personal information only as described below:

Clients. When we present or place a candidate, we share relevant information (such as qualifications, credentials and screening results where permitted) with the client facility considering or employing that candidate.
Service providers. Companies that help us run our business, such as our application portal, website hosting and form services, background check and drug screening providers, SMS delivery providers such as Twilio, payroll, insurance and IT providers. They may use the information only to provide services to us.
Government agencies and legal requirements. When required by law or legal process, for example tax authorities, employment eligibility verification, workers’ compensation and unemployment agencies, or to respond to a subpoena or court order.
Protection of rights and safety. When we believe disclosure is needed to protect the rights, property or safety of Acadia Workforce, our employees, clients, patients or others.
Business transfers. In connection with a merger, acquisition, financing or sale of all or part of our business, subject to this policy.
With your consent. In any other situation where you have asked us to or agreed to the sharing.

SMS messaging & consent

When you separately and affirmatively opt in to receive text messages from Acadia Workforce, Inc., we may use your mobile number to send the categories of service-related messages described at the point of consent, such as responses to inquiries, staffing coordination, appointment reminders and customer support updates. Providing a phone number alone does not constitute SMS consent. Consent is optional and is not a condition of obtaining services or employment consideration.

SMS opt-in data and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share mobile numbers and related messaging information with messaging infrastructure providers, including Twilio and mobile carriers, solely to deliver and administer the SMS program, and where legally required. Such providers are not authorized by us to use SMS consent information for their own marketing.

Message frequency varies. Message and data rates may apply. Reply STOP to an SMS to opt out, or HELP for assistance. You can also contact staff@acadiaworkforce.com or 866-289-3893. We may retain consent and opt-out records as needed to document compliance and honor your preferences. For full program details, see our Terms & Conditions.

5. Application portal & other websites

Job applications and document uploads are handled through a separate online application portal (currently ngapplynow.com) operated by a third-party provider on our behalf. Information you submit there is used by Acadia Workforce as described in this policy, and is also subject to the portal provider’s own terms and privacy practices.

Our website links to other websites, such as Facebook and government websites (for example, the IRS and U.S. Citizenship and Immigration Services). We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

6. Cookies & tracking

This website does not use cookies, analytics or advertising trackers, and we do not track you across other websites. Because we do not track visitors, the website does not respond differently to browser “Do Not Track” signals. If we add cookies or analytics in the future, we will update this policy first. The third-party services mentioned in Section 2 and the application portal may use their own cookies under their own policies.

7. Sensitive documents

Please never send Social Security cards, driver’s licenses, medical records or other sensitive documents by email or through a website contact form. Upload them only through our secure application portal, or provide them to us as instructed by your recruiter. Acadia Workforce will never ask you to send sensitive documents to a personal email address or messaging app.

8. Background checks & screening

Background checks are conducted only with your written authorization, after you receive a separate disclosure as required by the federal Fair Credit Reporting Act (FCRA) and applicable state law. Drug screening and credential verification are carried out as permitted by law and as required for the role or client facility. If an adverse decision is based on a background report, you will receive the notices and information required by law, including a copy of the report and a summary of your rights.

9. Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information from loss, misuse and unauthorized access, including encrypted connections, access controls and secure document handling. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a security breach affecting your personal information, we will notify you as required by law.

10. How long we keep information

We keep personal information only as long as needed for the purposes described in this policy. This includes the periods required by employment, tax, immigration and other laws (for example, Form I-9 and payroll records) and the time needed to resolve disputes or enforce agreements. Candidate information may be kept so we can consider you for future opportunities unless you ask us to delete it. When information is no longer needed, we delete or securely destroy it.

11. Your choices & rights

You may ask us to:

confirm whether we hold personal information about you and provide a copy;
correct inaccurate information;
delete information we no longer need to keep by law;
stop contacting you about job opportunities or our services;
withdraw SMS consent at any time by replying STOP to a message.

Depending on where you live, including Texas under the Texas Data Privacy and Security Act, you may have additional rights under state law. To make a request, contact us using the details below. We will verify your identity before acting on a request and respond within the time required by applicable law. If we decline your request, you may appeal by replying to our decision; we will respond to appeals as required by law. We will not discriminate against you for exercising your privacy rights. Some information must be kept to meet legal obligations, such as employment and tax records, even if you ask us to delete it.

12. Children

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. Employment opportunities are offered only to individuals who meet the minimum age for the role under federal and state child labor laws. If you believe a child has given us personal information, please contact us and we will delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. If the changes are significant, we will provide additional notice as appropriate. We encourage you to review this page periodically.

14. Contact us

If you have questions about this Privacy Policy, or want to make a privacy request, please contact us:

Acadia Workforce, Inc.
P.O. Box 446, Round Rock, TX 78680-0446
Email: staff@acadiaworkforce.com
Phone: 866-289-3893